by Saad Shah | Apr 24, 2017 | 5. Business Processes
Six sigma can help property management executives improve profits, employee morale and tenant satisfaction. Six sigma is a set of methods designed to improve processes. It has been successfully used at companies like Motorola, GE and Honeywell, but it is not useful...
by Saad Shah | Apr 10, 2017 | 5. Business Processes, 6. Results, Case Studies
Lean Management methods are widely practiced in many industries, but I have not come across Lean methods in property management. A key concept in Lean Management methods is “waste”. In the context of Lean methods in property management, anything your company does that...
by Saad Shah | Apr 1, 2017 | 5. Business Processes, 6. Results, Case Studies, Download Content
One of the first steps in improving business performance is to document the processes. It easy to get bogged down in the details, so it a good idea to start with simple, high-level diagrams and get general agreement on them. In this post I present a property...
by Saad Shah | Mar 30, 2017 | 5. Business Processes
Is it possible to process thousands of leasing applications, submit thousands of background checks, complete thousands of maintenance requests and conduct thousands of property turnovers and not have one thing go wrong? Or, in other words, is it possible to have zero...
by Saad Shah | Mar 10, 2017 | 5. Business Processes
When rental properties are vacant, investors are losing money. Turnover is the work involved in getting a property ready for the next tenant, and turnover is important to real estate investment management. Can analytics be useful for minimizing this lost revenue? The...
by Saad Shah | Mar 7, 2017 | 5. Business Processes, Download Content
The diagrams shown in our video “The Property Management Business Model” (Video # 1005) are available to download here. This is four-page PDF document is gated content. Login is required. [signinlocker id=10] MX52 1005 infg – Bus Model...