Back in the 1980’s, when the U.S. car companies realized that their Japanese competitors were getting better quality ratings, they decided to learn more about Japanese manufacturing methods.
They found that an American, W. Edwards Deming, had gone to Japan decades earlier and instilled the principles that result in a high-quality output.
Here are some of Deming’s quotes.
Deming’s Philosophy on Quality can Help Property Managers
Instead of giving you a technical explanation of Deming’s ideas on quality, I have compiled here a few of his quotes.
![deming property management 040 stable systems](https://www.scale123.com/wp-content/uploads/2020/11/deming-property-management-040-stable-systems.png)
![deming property management 030 mbr rear view mirror](https://www.scale123.com/wp-content/uploads/2020/11/deming-property-management-030-mbr-rear-view-mirror.png)
![deming property management 020 quality starts boardroom](https://www.scale123.com/wp-content/uploads/2020/11/deming-property-management-020-quality-starts-boardroom.png)
![deming property management 010 system must have aim](https://www.scale123.com/wp-content/uploads/2020/11/deming-property-management-010-system-must-have-aim.png)
![deming property management 065 understand variation key](https://www.scale123.com/wp-content/uploads/2020/11/deming-property-management-065-understand-variation-key.png)
![deming property management 060 manage cause not result](https://www.scale123.com/wp-content/uploads/2020/11/deming-property-management-060-manage-cause-not-result.png)
![deming property management 055 everyone customer supplier](https://www.scale123.com/wp-content/uploads/2020/11/deming-property-management-055-everyone-customer-supplier.png)
![deming property management 051 special cause common cause](https://www.scale123.com/wp-content/uploads/2020/11/deming-property-management-051-special-cause-common-cause.png)
![deming property management 076 defects are not free](https://www.scale123.com/wp-content/uploads/2020/11/deming-property-management-076-defects-are-not-free.png)
![deming property management 074 manage understand lead](https://www.scale123.com/wp-content/uploads/2020/11/deming-property-management-074-manage-understand-lead.png)
![deming property management 072 quality work at it](https://www.scale123.com/wp-content/uploads/2020/11/deming-property-management-072-quality-work-at-it.png)
![deming property management 070 aim and method](https://www.scale123.com/wp-content/uploads/2020/11/deming-property-management-070-aim-and-method.png)
I got trained in Deming’s methods when I worked at General Motors. Back then, the auto companies were embracing Quality principles and it has made a big difference.
Drop me a comment if any of these quotes resonate with you.