Property Management Process Flow
One of the first steps in improving business performance is to document the processes. It easy to get bogged down in the details, so it a good idea to start with simple, high-level diagrams and get general agreement on them. In this post I present a property...
Zero Defects in Property Management
Is it possible to process thousands of leasing applications, submit thousands of background checks, complete thousands of maintenance requests and conduct thousands of property turnovers and not have one thing go wrong? Or, in other words, is it possible to have zero...Download the Metrics Handbook
The Property Management Metrics Handbook is a source for metrics you might want to use for measuring the performance of your business.
